At star996, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly and transparently explains what data we collect, how it is used, and the rights you hold over your personal information.
Data Protection Commitment
Star996 upholds the highest data protection standards — here is how we safeguard every player's privacy.
All data transmitted between your browser and star996 servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions. Your personal and financial data never travels unprotected.
Star996 has never and will never sell, rent, or trade players' personal information to any third party for marketing purposes without your explicit consent. Your data belongs to you — we use it solely for the purposes stated.
Every star996 player has the right to access, correct, download, or request deletion of their personal data at any time. No reason is required — simply contact our team and we will respond within 72 hours.
Your personal data is stored in data centres secured with strict physical and digital access controls. Our servers are monitored 24/7 and regularly updated to guard against the latest security threats.
Star996 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards. All our data handling processes have been reviewed and meet the compliance requirements set by the relevant authorities.
In the event of any security incident involving your personal data, star996 is committed to notifying you within 72 hours of becoming aware of the incident, along with the steps that have been and will be taken to address it.
Your Rights
You have full control over your personal data. Below are the rights you can exercise at any time.
Request a copy of all personal data we hold about you.
Correct any information that is inaccurate or outdated.
Request deletion of your data, subject to legal obligations.
Receive your data in a reusable, portable format.
Object to the processing of your data for direct marketing purposes.
Restrict how we process your data under certain circumstances.
This Privacy Policy ("Policy") describes how star996 ("we", "our platform") collects, uses, discloses, and protects your personal information when you use our website at star996.org, the star996 mobile app, and all related services.
This Policy applies to all star996 platform users, including visitors who browse the website without registering an account. By accessing or using our platform, you agree to the data protection practices described in this Policy.
Star996 acts as the data controller for personal information collected through our platform. We ensure that all data processing is carried out on a valid legal basis and for clearly defined, legitimate purposes.
Below are the types of information we collect from star996 platform users, along with the purpose and legal basis for processing.
| Data Categories | Examples | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, IC / passport number | Account verification (KYC) & legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications & transaction verification |
| Financial Data | Bank account number, deposit & withdrawal records | Payment processing & fraud prevention |
| Technical Data | IP address, browser type, operating system, device ID | Account security & suspicious activity detection |
| Usage Data | Gaming history, login records, platform activity | Service improvement & responsible gaming compliance |
| Communication Data | Live chat records, support emails, complaints | Customer support & dispute resolution |
Star996 uses your personal data only for legitimate purposes directly related to the delivery of our platform services. We do not process your data for any other purpose without notifying you in advance.
Star996 does not sell or transfer your personal data to third parties for their own purposes. However, there are circumstances where we need to share certain information with trusted parties in order to operate our platform.
We share necessary data with service providers that help us operate the platform, including payment processors, game software providers, cloud service providers, and identity verification companies. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Star996 may be required to disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies when mandated by applicable laws in Malaysia or other relevant jurisdictions.
Star996 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Star996 retains your personal data only for as long as necessary for the stated purposes or as required by law. Our data retention policy is as follows:
Star996 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and maintain account security. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality.
To exercise any of your privacy rights, you may contact our data protection team through the channels below. We will respond to valid requests within 30 business days.
The star996 platform is intended for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under 18 years of age.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you have reason to believe that a child has registered on our platform, please contact us immediately.
Star996 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new technologies we adopt. The "Updated" date at the top of this page indicates when the policy was last revised.
For significant changes, we will notify you via your registered email or a prominent notice on the platform at least 14 days before the changes take effect. For minor updates or changes required by law, the changes may take effect immediately.
If you have any questions, concerns, or complaints about how star996 handles your personal data, our data protection team is ready to help.
We are committed to addressing every privacy enquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
Play with Confidence
Your data privacy and security are our priority. With 256-bit SSL encryption, a transparent privacy policy and 24/7 customer support, you can play on star996 with full confidence that your personal information is always protected.
Over 500,000 Malaysian players have trusted star996. Register a free account today and enjoy an exclusive welcome bonus waiting for you.